Send the request
Email privacy@classat.fit from an address you can access and include the mobile number used for Classat.
Privacy control
Delete your Classat account
You can delete your Classat account and associated personal data from the app, or request deletion by email if you cannot open the app. We verify email requests to protect your account from unauthorized deletion.
Before you delete
- Account deletion is permanent. You will lose access to your wallet, active bookings, receipts, and account history.
- If you only want to stop marketing, turn off the marketing preference in the app or contact us. You do not need to delete your account.
- Some transaction, credit-ledger, refund, security, audit, or accounting records may be retained where required by law or needed for an unresolved claim. Those records are kept without your name or phone number. Access is restricted.
Delete in the app
Open Classat → Account → Delete account. Confirm once. We remove your profile and personal data from Classat, cancel eligible upcoming bookings, and sign you out on that device. Past payment and booking records may remain as required by law, without your name or phone.
Or request by email
Verify your identity
We will verify the request using the phone number attached to the account. Never send us an OTP or payment credentials by email.
Receive confirmation
We will respond promptly, explain any limited record we must retain, and confirm when deletion or de-identification is complete.
Need a copy or correction instead? Use the same address and tell us what you need.